Privacy Policy

At Crown, we take our customers’ privacy and the trust that you put in us when sharing your personal information seriously. This Privacy Policy outlines our practices on data collection so that you can be confident that your personal information is secure and free from abuse and misuse. By visiting the Crown website, you accept and consent to the information practices described in this policy.

Why does Crown collect personal information, and what information is collected?
You may use portions of this website without disclosing any personal information.  However, on some pages you will need to provide personal information in order to contact Crown, register, order products or conduct other transactions. The types of personal information collected at this website may include any or all of the following: name, company, address, e-mail address, phone number, fax number, credit card information, username, password and any other information that you enter on our website.

This website may also collect certain kinds of non-personally identifiable information whenever you interact with us. This information is used to improve our website structure and content, as well as your experience with us. The types of non-personal information collected may include any or all of the following: “cookies”, which are small text files sent from a website to the hard drive of a user’s computer to store bits of information related to that user, including IP addresses, navigational data, server information, data transfer times, user preferences, and passwords needed to access the special areas on this website (note you may be able to configure your Internet browser to reject cookies, however, if you do so you may not be able to access certain pages or use important functions on this website); and general statistical and tracking information, including page response times, download errors, page views, page interaction information and length of visits to certain pages.

Please note that this website contains links to other sites that are not owned or controlled by Crown. We are not responsible for the privacy and information collection practices of such sites, and encourage you to be aware of the privacy policies of each external website you visit regarding your personal and non-personally identifiable information.

Does Crown share the information that it receives through its website?
Crown does not sell your personal information to third parties. We do, however, have certain third party service providers who perform important business functions on our behalf, including credit card processing and courier services, which have access to the personal information necessary to carry out their functions.

How does Crown protect the information that it receives?
Crown maintains reasonable physical, electronic and managerial procedures to protect personal information, including the use of Secure Sockets Layer (SSL) software which encrypts the information you transmit to us. If you are at all concerned about placing an order online, please call us at 1-800-321-4934 to place your order via telephone.

What is Crown’s policy concerning children using its website?
Crown’s website is not directed toward children under the age of 13, nor does Crown knowingly collect information from children under the age of 13.

If you have any concern about privacy at our website, please email us at